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FAQ
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What charger do you use for Noova Gen-15 ?
The Noova Gen-15 comes with a fast USB-C charging connection, and the charging cable is included with the vacuum. Thanks to its quick-charge technology, the Noova Gen-15 can be fully recharged in just 2.5 hours.
What's the run time on both power modes?
The Noova Gen-15 provides up to 20 minutes of runtime in Max Speed mode and 30 minutes in Eco mode, giving you the flexibility to choose the best setting for your cleaning needs.
How does an Air compressor work?
The back part of the Aerovac can be used as an air blower. By attaching a special attachment to the back side, the vacuum transforms into a powerful blower/compressor. This dual functionality makes the Aerovac versatile for both vacuuming and blowing tasks.
How does Noova handle Pet hair
The Noova Gen-15 handles pet hair very well. For best results, make sure to use Max power mode to ensure it catches pet hair in every corner and on all surfaces.
What are the delivery times?
Our delivery times range from 6 to 8 business days for Europe.
How can I track my order?
Once your order has been shipped, you’ll receive an email with a tracking link to track your package in real time.
What should I do if I don’t receive my order?
If you haven’t received your package after 9 business days, please contact us via our form or by email — our team will provide you with a quick solution.
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