Terms of Service

Terms of Service

Last updated 3 March 2026

Welcome to Noova. These Terms of Service (the “Terms”) govern your use of our website, getnoova.com, and the purchase and use of our products.

By visiting our Site or purchasing our products, you engage in our “Service” and agree to be bound by these Terms, including our Privacy Policy. If you disagree with any part of these Terms, please do not use our website or our services.

Summary

Who can order
You must be at least 18, or have parental consent, and comply with the laws that apply to you.
Your account
You are responsible for the accuracy of the information you give us and for keeping your password confidential.
Our liability
Limited to the amount you paid for the product or service concerned, except where the law does not allow such a limit.
Governing law
French law, without affecting the consumer protections of the country where you live.

This summary is for convenience only. The full terms below apply.

Contents

  1. General conditions
  2. Products and services
  3. Accuracy of information
  4. Account information and security
  5. Intellectual property
  6. User comments and feedback
  7. Third-party links
  8. Limitation of liability
  9. Indemnification
  10. Severability
  11. Governing law
  12. Changes to these Terms
  13. Contact information

1. General conditions

  • You must be at least 18 years old, or have parental consent, to use our services;
  • Your use of the Service must comply with all applicable laws and regulations;
  • We reserve the right to refuse service to anyone, for any reason, at any time;
  • We may update these Terms at any time. Continued use of our website after a change constitutes acceptance of that change;
  • Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products.

2. Products and services

  • We do our best to display product images and descriptions as accurately as possible. However, we cannot guarantee that the colours shown on your screen are fully accurate;
  • We reserve the right to limit product quantities and to discontinue any product at any time;
  • Product descriptions may change without notice;
  • While we aim for high quality, we cannot guarantee that a product will meet every expectation. Please see our Refund Policy for the options available to you.

3. Accuracy of information

  • We work to provide accurate and up-to-date information, but errors or omissions may occur;
  • We reserve the right to correct any inaccuracy and to update content at any time without prior notice.

4. Account information and security

  • You agree to provide current, complete and accurate information when purchasing or registering an account;
  • You are responsible for keeping your account and password confidential;
  • You are responsible for all activity carried out using your account credentials.

5. Intellectual property

  • All content on our Site — including text, graphics, logos, icons, images, audio clips and software — is the property of Noova or its content suppliers and is protected by international copyright law;
  • You may not reproduce, duplicate, copy, sell or otherwise exploit any part of the Service without our express written consent.

6. User comments and feedback

  • Any feedback, comment or submission you send us may be used by Noova without restriction;
  • We are not obliged to keep submissions confidential or to offer compensation for them;
  • You are solely responsible for the accuracy and lawfulness of what you submit.

7. Third-party links

  • Our Site may contain links to third-party websites that are not affiliated with Noova;
  • We are not responsible for the content or the privacy practices of those websites;
  • We recommend reading their terms and privacy policies before engaging with them.

8. Limitation of liability

  • Except as set out below, Noova and its team are not liable for any injury, loss or damage arising from your use of the Service or of any product;
  • We are not liable for indirect, incidental or consequential damages;
  • Our total liability is limited to the amount you paid for the product or service concerned.

Nothing in these Terms excludes or limits our liability where the law does not allow it to be excluded or limited. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and any mandatory consumer rights you have under the law of the country where you live.

9. Indemnification

You agree to indemnify and hold harmless Noova, its affiliates, directors, officers, agents and employees from any claim arising out of your breach of these Terms or your misuse of the Service.

10. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision applies to the fullest extent permitted, and the remainder of these Terms stays in full force and effect.

11. Governing law

These Terms are governed by and interpreted in accordance with the laws of France, without regard to its conflict of law rules.

If you are a consumer, this choice of law does not deprive you of the protection given to you by the mandatory rules of the country where you habitually reside, and you may bring proceedings before the courts of that country.

12. Changes to these Terms

We reserve the right to revise these Terms at any time. Continued use of the Service after a change indicates acceptance of it. Please review this page from time to time to stay informed.

13. Contact information

For any question about these Terms, contact us at contact.support@getnoova.com.

Postal address: 10 Rue de la Paix, 75002 Paris, France.