Privacy Policy

Privacy Policy – Noova

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from getnoova.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about:

  • your web browser,

  • your IP address,

  • your time zone,

  • some of the cookies installed on your device.

Additionally, as you browse the Site, we collect information about:

  • the individual web pages or products you view,

  • what websites or search terms referred you to the Site,

  • how you interact with the Site.

We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

Cookies

Here is a list of cookies we use. We list them so you can choose whether to opt-in or not:

  • _session_id: unique session identifier, allows Shopify to store session information (referrer, landing page, etc.).

  • _shopify_visit: no data held, persists for 30 minutes from the last visit.

  • _shopify_uniq: no data held, expires at midnight (visitor’s local time) the next day.

  • cart: unique identifier, persists for 2 weeks, stores cart information.

  • _secure_session_id: unique session identifier.

  • storefront_digest: unique identifier, used to determine if the current visitor has access to the password-protected site.

Other Technologies

  • Log files: track Site activity and collect data such as IP address, browser type, ISP, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: electronic files used to record how you browse the Site.

Order Information

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • your name,

  • billing address,

  • shipping address,

  • payment information (including credit card numbers and other accepted payment methods),

  • email address,

  • phone number.

We refer to this information as “Order Information”.

What do we mean by “Personal Information”?

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • fulfill orders placed through the Site (processing payment, arranging shipping, providing invoices and order confirmations),

  • communicate with you,

  • screen our orders for potential risk or fraud,

  • provide you with information or advertising relating to our products or services, in accordance with your preferences.

We use Device Information to:

  • screen for potential risk and fraud,

  • improve and optimize our Site (e.g., analytics on how customers navigate and interact with the Site).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it, for example:

  • Shopify, who hosts our store (see Shopify’s privacy policy),

  • Google Analytics, to help us understand how our customers use the Site (see Google’s privacy policy).

To opt-out of Google Analytics: Google Analytics Opt-out

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena or legal request, or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

To learn more, visit: Network Advertising Initiative

You can opt-out of targeted advertising here:

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to:

  • access the personal information we hold about you,

  • request that your personal information be corrected, updated, or deleted.

To exercise this right, please contact us using the details below.

Data Retention

When you place an order through the Site, we retain your Order Information unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices or if you have questions, please contact us:

📧 Email: getnoova.help@gmail.com
🏠 Address: 10 Rue de la Paix, 75002 Paris, France