Privacy Policy

Privacy Policy

Last updated 3 March 2026

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from getnoova.com (the “Site”).

Summary

What we collect
Technical information about your device and browsing (Device Information), and the details you provide when ordering (Order Information).
Why we collect it
To fulfil your orders, communicate with you, screen for fraud, improve the Site and, where you have agreed, send you marketing.
Who we share it with
Shopify (our store host), Google Analytics, and advertising partners. Also authorities where the law requires it.
Your rights
You can ask to access, correct, update or delete the personal information we hold about you.

This summary is for convenience only. The full policy below applies.

Contents

  1. Personal information we collect
  2. Cookies and similar technologies
  3. Order information
  4. How we use your personal information
  5. Sharing your personal information
  6. Behavioural advertising
  7. Do Not Track
  8. Your rights
  9. Data retention
  10. Changes to this policy
  11. Contact us

1. Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Your web browser;
  • Your IP address;
  • Your time zone;
  • Some of the cookies installed on your device.

As you browse the Site, we also collect information about:

  • The individual pages or products you view;
  • The websites or search terms that referred you to the Site;
  • How you interact with the Site.

We refer to this automatically collected information as Device Information.

In this policy, Personal Information means both Device Information and Order Information.

2. Cookies and similar technologies

We collect Device Information using the technologies below. We list our cookies so you can decide whether to accept them.

Cookies

_session_id
Unique session identifier. Allows Shopify to store session information such as the referrer and landing page.
_shopify_visit
No data held. Persists for 30 minutes from the last visit.
_shopify_uniq
No data held. Expires at midnight (visitor's local time) the next day.
cart
Unique identifier. Persists for 2 weeks and stores cart information.
_secure_session_id
Unique session identifier.
storefront_digest
Unique identifier. Used to determine whether the current visitor has access to the password-protected site.

Other technologies

  • Log files track activity on the Site and collect data such as your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps;
  • Web beacons, tags and pixels are electronic files used to record how you browse the Site.

3. Order information

When you make or attempt to make a purchase through the Site, we collect:

  • Your name;
  • Your billing address;
  • Your shipping address;
  • Your payment information, including card details and other accepted payment methods;
  • Your email address;
  • Your phone number.

We refer to this information as Order Information.

4. How we use your personal information

We use Order Information to:

  • Fulfil orders placed through the Site, which includes processing payment, arranging shipping, and providing invoices and order confirmations;
  • Communicate with you;
  • Screen orders for potential risk or fraud;
  • Send you information or advertising about our products and services, in line with the preferences you have shared with us.

We use Device Information to:

  • Screen for potential risk and fraud;
  • Improve and optimise the Site, for example through analytics on how customers navigate and interact with it.

5. Sharing your personal information

We share your Personal Information with third parties who help us use it:

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or to otherwise protect our rights.

6. Behavioural advertising

We use your Personal Information to show you targeted advertisements or marketing communications we believe may be of interest to you.

To learn more about how targeted advertising works, see the Network Advertising Initiative's educational page.

You can opt out of targeted advertising with each platform:

You can also opt out of several platforms at once through the Digital Advertising Alliance.

7. Do Not Track

We do not alter the Site's data collection and use practices when we receive a “Do Not Track” signal from your browser.

8. Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated or deleted. To exercise this right, please contact us using the details below.

Your Personal Information may be transferred outside Europe, including to Canada and the United States, where our service providers process it on our behalf.

9. Data retention

When you place an order through the Site, we retain your Order Information unless and until you ask us to delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

11. Contact us

For more information about our privacy practices, or if you have a question or a complaint, contact us at contact.support@getnoova.com.

Postal address: 10 Rue de la Paix, 75002 Paris, France.